Scout’s is working tirelessly to follow the guidelines set for us by the CDC, state, and local governments. We are taking drastic measures in order to comply with the mandated Covid19 protocols. Our goal is to provide a safe and enjoyable haircut experience while vigorously prioritizing the safety of both staff and clients. In pursuit of safety and in order to accommodate clients, we are extending shop hours for the time being. For more information on open locations, click below:
In order to follow guidelines set for close – contact businesses, all services will be appointment only until further notice. How to book an appointment with us:
1) Book Online – click below to book an appointment up to 14 days in advance. Choose your preferred date and time to finalize your spot and book!
2) Download our APP – download for Android or iOS and book your appointment quickly and easily!
3) Call Ahead – if you have questions or would like to book an appointment over the phone, give the shop a call
If you’re hoping to request a specific stylist for your appointment, let us know by leaving a message in the “notes” section when booking online or in the app. If you have questions about requesting a stylist or would like to book over the phone, call the shop and we’ll be happy to assist you & do our best to accommodate your request.
When you arrive, you will be greeted with front door signage that:
– Instructs you to call within five minutes of your appointment time. During that call, the receptionist on duty will:
– Confirm whether you have or need PPE. If you do not have a protective mask, disposable ear-loop masks will be available for purchase for $2.
– Ask you the following screening questions issued by the CDC:
1. Have you been in close contact with a confirmed case of COVID-19?
2. Are you experiencing a cough, shortness of breath, or sore throat?
3. Have you had a fever in the last 48 hours?
If you fail to meet standards set by the CDC, you will not be allowed to enter the facility. If you meet all standards, you will be given instruction and permission to enter the building and check in for your service.
*Please note: If you arrive and do not have an appointment but want to “walk-in,” booking information will be listed on the door prompting you to book online, through our app, or over the phone.
I. Limited Capacity Limit – we have a limited capacity limit per the TN State guidelines for close – contact businesses. This limited capacity will allow for extra social distancing and limited contact. All Scout’s Barbershop stations are designed to be 6 feet apart but stylists will alternate chairs at shops with enough space to do so.
II. Companions – per the state mandated guidelines, we are prohibited from allowing non-customer companions into our business, which include but are not limited to: significant others, friends, and non service animals. Parents of small children may wait 6 feet away from the stylist & station if they are more comfortable staying with their child. Waiting areas are to remain empty in order to comply with state guidelines.
III. Until further notice, we will not be offering beard, shave, or facial waxing services.
IV. Water fountains and self service beverage stations will be closed in compliance with state guidelines.
V. All books, magazines, pens, and business cards will be removed from the waiting area and desk.
VI. At check out, clients will swipe their own card, select their tip option, and sign on the iPad. Reception will immediately sanitize the iPad and wash their hands.
I. Staff will be screened before the start of every shift. They’ll be required to answer a set of questions issued by the CDC in addition to being temperature checked. All staff members will be required to wear a face mask for the duration of their shift.
II. Staff will follow increased hygiene practices and respiratory etiquette – sweeping and hand washing between all services & more frequently if necessary. In between each appointment, stylists will sanitize capes & disinfect all tools. Stations will be swept and completely wiped down before the next appointment begins.
III. Reception will regularly disinfect high touch surface areas and equipment.
IV. Stylists will greet clients without contact – no handshake – and will dress each client with a neck strip, sanitized cape, and disposable bib. All tools used by the stylist will be sanitized and one towel will be used per client.
V. Any styling product used by stylists will be scooped from the container with a popsicle stick and then disposed of.
All staff will practice safe social distancing; staff will not congregate in any area of the shop and all stations will be at least 6 feet apart.